Trust & Safety
Trust & Safety

If a StarNow employee contacts you

You will only ever be contacted by StarNow staff via an email address ending in

Anyone contacting you claiming to represent StarNow must use such an address. If you are contacted by anyone not using an @ email address but claiming to be from StarNow, they are probably fraudulent, even if they link to the StarNow website.

StarNow will not contact you via WhatsApp or Snapchat. If this occurs, please contact us and let us know as many details as possible by emailing

If anyone contacts you claiming to be from StarNow, please carefully check the information in their email and their 'From' address.

If you have any doubts or questions, please notify us immediately. Do not reply to the person who emailed you.

Has this answered your question? If not, please contact us