Credits are StarNow's new currency. You can use them to buy some recommended extras for your applications.
When you apply to castings, you can now add a few extras to your applications so they stand out from the crowd. This is a great opportunity for you to tailor your applications and make them relevant to each casting!
You can choose from two extras: pinned media and highlighting.
When you apply to a casting, you can pick your most relevant media (i.e. a photo, video, and/or audio track) and ‘pin’ them to the top of your application, so they’ll be seen first by the casting professional.
This is your chance to pick something special and prove you’re perfect for the role! You can pin media straight from your profile or upload something new, but if you do it’ll be added to your profile as well.
Once you've sent your application, you can view it at any time under My Applications to see how it looks with pinned media included.
This is the second option. You can make your application stand out even more by highlighting it, which means your profile will have a green border around it when the list of applicants is viewed by the casting professional.
When you apply to a casting, you’ll be taken to an ‘extras’ page as part of the application process. From there, you can pin media and/or highlight your application.
However, if the casting professional has chosen to create an automatic reply to applications, you won't be able to pin media or highlight your application.
You can add/update/delete your pinned media or add a highlight to your application at any time until the listing has closed. Once a highlight has been added, it can't be removed.
No refund will be issued if you choose to delete all your pinned media.
No, you don’t have to. We recommend it though, as it gives you an opportunity to tailor and enhance your application, making you stand out to the casting professional and increasing your chances of landing the role.
No, you’ll need to buy and use StarNow credits to purchase extras.
Credits can be purchased on StarNow and then used to buy extras when you’re applying to castings.
It costs two credits each to pin a photo/video/audio track to your application, and four credits to highlight your application.
Credits are valid for six months from purchase. If you top up your account within that period, they will extend for another six months. When your credits are about to expire, we’ll send you an email reminding you to either top up your account or spend your credits.
Your credit balance can be viewed on My Profile and you can top up from there too. If you’re choosing extras during an application and don’t have enough credits left, you’ll be taken to a top-up page.
You can choose between a 10, 25, or 50 package of credits (the bigger the package, the better value it is), then you’ll be asked to add or confirm your credit card details.
When you upgrade to a paid membership on StarNow, we securely save your payment details so your paid membership can continue each month.
No, it won't affect the card details saved for your paid membership.
Credits are non-refundable, so spend them and make your applications stand out!
Yes. If you click the green 'Contact' button at the top of their profile page and you don't have enough credits, you'll be taken to a top-up page before you can contact them.
Has this answered your question? If not, please contact us